Terms and conditions

Version 1.0 of the 01.02.2024

Cristalli & Minerali of Luca Bertone

Via Alla Chiesa 22 - 6808 Torricella

Switzerland

1. Acceptance of the conditions

1.1 Accessing and using the website www.cristallieminerali.ch ("Cristalli & Minerali"), the user agrees to be bound by the following conditions of use. If you do not accept these conditions, please do not use the site.

2. Natural products

2.1 The products offered up Cristalli & Minerali They are mainly natural. As such may vary in terms of color, shape and size. The images on the site are provided by way illustrative and the products delivered may differ slightly from what is shown. If you are not unique pieces, photographers and videos represent one or more similar products.

3. Use of the site

3.1 The user undertakes to use the site only for legitimate purposes and in accordance with all applicable laws and regulations. Any use of the site can be prohibited that can cause damage to Cristalli & Minerali or to third parties.

4. Purchase and payment

4.1The purchase of products on Cristalli & Minerali It is subject to stock availability. Prices are expressed in Swiss francs (CHF) and may be subject to variations. Payment can be made through the payment methods accepted by the site.

5. Shipping and Return

5.1 Detailed information on shipping and return policy are available to the Shipping and Returns page. You agree to provide accurate shipping information and follow the rendered instructions.

6. Limitation of responsibility

6.1 Cristalli & Minerali It is not responsible for damages deriving from the use of products purchased or their improper use. Furthermore, the site may contain generic information and for information purposes that must not be considered as a professional advice6.2 All the information on this site does not in any way replace medicine, medical therapies and a doctor's indications, are exclusively suggestions for natural fruit remedies of the experience and studies of crystal therapists.

6.3 The crystals and minerals for sale on the site www.cristallieminerali.ch And on any other sales channel they are produced that by their nature can present sharp, sharp or detachable parts. For these reasons not produced that must be handled and used with caution both by adults and children. Cristalli & Minerali It cannot be held responsible in any way for their use by buyers.

7. Right of withdrawal

7.1 The customer can assert the right of withdrawal within 14 days of the order of the goods, writing to the e-mail address info @charmeis.com The goods must be returned to the packaging and in the original conditions. E-mail all any necessary additional instructions will be provided.

7.2 The refund will take place with the same methods of payment, as soon as the goods returned will be received and the original condition will have been verified.

8. Disputes and jurisdiction

8.1 In the event of disputes, the parties accept the jurisdiction of the Court of Lugano, Switzerland. The Swiss law is the only one applicable to all disputes linked to the use of the goods and services of Cristalli & Minerali.

8.2 The reference language for all information on the website of Cristalli & Minerali, mail sent, and any other communication with users is the Italian language. Any other language used on the website Cristalli & Minerali, in the emails and in any other communication it cannot be used as a faith of the content of the same.

9. Intellectual property rights

9.1 All the contents on the site, including texts, images and trademarks, are the exclusive property of Cristalli & Minerali And they are protected by the laws on intellectual property. The unauthorized use of such content is prohibited.

10. Changes to the conditions

10.1 Cristalli & Minerali Reserve the right to change these conditions of use at any time. Users are required to periodically check for updates.

11. Contacts

11.1 For questions or comments regarding these conditions of use, you can contact Cristalli & Minerali Through the email address: info@cristallielimenterali.ch

By accessing the site, the user declares to have read, including all the conditions of use indicated above, including and fully accepted.