1. Introduction
This Cookie & Privacy Policy describes the methods of collecting, using and protecting the personal data of users who visit and use the website CharmeIs (hereinafter "the site"). Data processing takes place in accordance with Swiss data protection and international practices.
2. Type of data collected and the purpose of the treatment
The site only collects the personal data necessary for the management of orders and shipments, such as name, shipping address, contacts and information closely related to the execution of the sales contract.
Payment data is not managed or stored by the site, but are safely processed by certified external providers (Mollie, Visa, Mastercard, Paypal, Twint, Apple Pay).
In addition to personal data, the site uses cookies and analysis tools for proper functioning and improvement of the service.
3. Cookies and tracking technologies
The site employs technical cookies and analysis cookies for the following purposes:
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Allow the essential features of the site and the completion of orders (technical cookies).
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Collect aggregate and anonymous data on the traffic and performance of the site to optimize the user experience (analytical cookies).
There are also third-party cookies strictly necessary for the integration of external payment services or social media.
4. Cookie management and consent
At the access of the site, an information banner is presented which requires consent to the use of cookies, in accordance with current regulations. The user can manage and modify the preferences related to cookies through the browser settings or through appropriate tools made available by the site, where provided.
5. Data storage
The personal data collected for the management of orders and shipments are preserved exclusively for the time necessary for the fulfillment of the contractual purposes and the obligations of the law.
The data deriving from analytical cookies are treated in aggregate and anonymous form, without the possibility of directly identifying users.
6. Security measures
CharmeIs Adopt adequate technical and organizational measures to ensure confidentiality, integrity and safety of personal data, preventing unauthorized access, disclosure, changes or illegal destruction.
7. User rights
Users have the right to:
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Access your personal data.
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Request the correction or deletion of the data no longer needed.
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Limit or oppose treatment, in cases provided by law.
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Request data portability.